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-   -   When some one tries to call me it goes to my pre recorded message/voice mail (https://forum.sipbroker.com/showthread.php?t=3640)

vikasintl 12-27-2008 08:33 PM

When some one tries to call me it goes to my pre recorded message/voice mail
 
I have some problem receiving calls and checking voice mail on x-lite version 3.0 build 47546

I tried calling my own number and instead ringing x-lite softphone it goes directly to voice mail/my prerecorded message to leave a voice mail.
when ever I dial *500 or *600 it says person you are calling is unavailable.

Also note that when ever I choose "register with domain and receive incoming calls" it says registration error but If I don't choose to register with domain and receiving incoming call" it registers and ready.
So in short I have to leave it unchecked.

under sip settings
I have put us.voxalot.com as domain and
us.voxalot.com:5060 as proxy

also dialing plan is #1\a\a.T;match=1;prestrip=2;

can you tell me what is wrong in my configuration?

emoci 12-27-2008 09:32 PM

The setup for X-lite can be found here...Configuring your x-lite softphone to use Voxalot - Voxalot FAQ

The only thing I can suggest is to change the domain to just voxalot.com while leaving everything else the same.

Lastly check to see if VoXalot sees you as registered: http://voxalot.com/action/deviceRegistrations

vikasintl 12-27-2008 09:53 PM

Still the same problem
 
Quote:

Originally Posted by emoci (Post 20676)
The setup for X-lite can be found here...Configuring your x-lite softphone to use Voxalot - Voxalot FAQ

The only thing I can suggest is to change the domain to just voxalot.com while leaving everything else the same.

Lastly check to see if VoXalot sees you as registered: http://voxalot.com/action/deviceRegistrations

I tried everything you suggested but still the same problem when ever I tick the check box which says "register with domain and receive incoming calls" it give 408 error request timed out...I tried voxalot.com instead us.voxalot.com

Do u think its because of I am using wireless router trendnet tew 432-brp?

vikasintl 12-27-2008 09:57 PM

no device registered when I checked device registration page you sent
 
Quote:

Originally Posted by emoci (Post 20676)
The setup for X-lite can be found here...Configuring your x-lite softphone to use Voxalot - Voxalot FAQ

The only thing I can suggest is to change the domain to just voxalot.com while leaving everything else the same.

Lastly check to see if VoXalot sees you as registered: http://voxalot.com/action/deviceRegistrations

yeah when I checked device registration it said "No devices actively registered with Voxalot" do u think this could be a problem?

how do I register x-lite softphone?

emoci 12-27-2008 09:59 PM

Quote:

Originally Posted by vikasintl (Post 20679)
yeah when I checked device registration it said "No devices actively registered with Voxalot" do u think this could be a problem?

how do I register x-lite softphone?

Your X-lite should be setup as shown here:
Configuring your x-lite softphone to use Voxalot - Voxalot FAQ

Why it's not working is not very clear...

One last suggestion is to try something simpler to setup like Zoiper (http://www.zoiper.com/downloads/free..._Installer.exe) for example...

vikasintl 12-27-2008 10:05 PM

Thanks...and my setup is exactly as per configuration liink u sent...should I go to earlier version of x-lite like I said am currently using x-lite 3.0 41150 and I already tried advanced version x-lite 3.0 47546

vikasintl 12-27-2008 10:54 PM

I tried earlier version x-lite 2.0 and it worked

martin 12-27-2008 10:56 PM

Quote:

Originally Posted by vikasintl (Post 20683)
I tried earlier version x-lite 2.0 and it worked

Try re-installing the 3.0 version. I've seen this problem in the past and a re-install seemed to fix it.


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