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-   -   Problem logging into Voxalot from Windows Mobile5 phone (http://forum.sipbroker.com/showthread.php?t=1871)

serendipitydawg 07-16-2007 10:47 AM

Problem logging into Voxalot from Windows Mobile5 phone
 
I am busy playing with the new site via my Windows Mobile 5 phone

I used to be able to login during test phase.

Now when I click the login button nothing happens.

I can get as far as Voxalot - Home & no further

Any ideas or suggestions??

martin 07-16-2007 10:49 AM

Try logging in from https://www.voxalot.com/action/login
.

serendipitydawg 07-16-2007 10:55 AM

Doesn't work, alas

martin 07-16-2007 10:58 AM

Quote:

Originally Posted by serendipitydawg (Post 10428)
Doesn't work, alas

Strange it is the same SSL certificate used by the old site so im at a loss as to why it does not like it.

If you can post some more details about this client I will consult the team for further ideas.
.

serendipitydawg 07-16-2007 11:02 AM

Windows Mobile Version 5.1.195 (Build 14955.2.3.0)

Phone is an HTC TyTN

All worked well before

serendipitydawg 07-16-2007 11:51 AM

I can't also access mobile.voxalot.com from my phone

Can't access mobile.voxalot consistently via PC and internet explorer (just testing) It sometimes drops into Google search and then the correct address which when clicked connects successfully.


Signed up this morning to Premium because I am a big fan of web callback. Help!

191727 07-16-2007 02:37 PM

Quote:

Originally Posted by serendipitydawg (Post 10438)
I can't also access mobile.voxalot.com from my phone

Can't access mobile.voxalot consistently via PC and internet explorer (just testing) It sometimes drops into Google search and then the correct address which when clicked connects successfully.


Signed up this morning to Premium because I am a big fan of web callback. Help!

i tried this morning to connnect mobile.voxalot.com from my nokia e65 and it worked fine.

martin 07-16-2007 09:52 PM

Quote:

Originally Posted by serendipitydawg (Post 10438)
I can't also access mobile.voxalot.com from my phone

Can't access mobile.voxalot consistently via PC and internet explorer (just testing) It sometimes drops into Google search and then the correct address which when clicked connects successfully.


Signed up this morning to Premium because I am a big fan of web callback. Help!

mobile.voxalot.com has not changed at all with this upgrade. We will double check things on our side however.
.

serendipitydawg 07-17-2007 08:27 AM

Hello Martin

Still no progress. My problems are exactly as they were yesterday

martin 07-17-2007 10:21 AM

We tested both www and mobile on an E61 and both work fine.

We don't have access to a HTC TyTN so it makes it difficult to diagnose. As I mentioned before, mobile.voxalot.com has not changed at all with the recent upgrade so we are still trying to work out what could be causing this problem.

IS there any errors logs or further diagnostics you can provide us?


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