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-   -   Call forwarding broken (https://forum.sipbroker.com/showthread.php?t=4556)

Bedlore 11-12-2009 03:18 AM

Call forwarding broken
 
I have had on going problems getting call forwarding to work on my voxalot account (member id 723272). At the moment I have disabled every rule and added just 1 at the top with redirect all calls at any time to this phone number. And yet it keeps calling the voxalot number (registered ATA)!

Please help, my business partner keeps telling me to get rid of voxalot.

edit: in case Martin investigates I have reversed my two phones and I will make my ATA directly register with voxalot, at least that way I will get calls even though the call forwarding rules don't work.

martin 11-13-2009 08:39 AM

Quote:

Originally Posted by Bedlore (Post 25779)
I have had on going problems getting call forwarding to work on my voxalot account (member id 723272). At the moment I have disabled every rule and added just 1 at the top with redirect all calls at any time to this phone number. And yet it keeps calling the voxalot number (registered ATA)!

Please help, my business partner keeps telling me to get rid of voxalot.

edit: in case Martin investigates I have reversed my two phones and I will make my ATA directly register with voxalot, at least that way I will get calls even though the call forwarding rules don't work.

Investigating now.

martin 11-13-2009 08:58 AM

Please check now and let me know if the problem is resolved.

TBhimdi 12-07-2009 05:19 AM

I am having the same problem with my account, the forwarding rules just aren't kicking in.

kendid 12-15-2009 07:58 AM

Appears I'm having similar problems... Got a nice call at 2AM this morning instead of going directly to voicemail :(

martin 12-16-2009 09:57 AM

Quote:

Originally Posted by kendid (Post 26076)
Appears I'm having similar problems... Got a nice call at 2AM this morning instead of going directly to voicemail :(

Which server are you connected to?

TBhimdi 12-20-2009 09:07 PM

I'm connected to the US server.

martin 03-13-2010 10:45 PM

Quote:

Originally Posted by TBhimdi (Post 26174)
I'm connected to the US server.

Please PM me your account and provide an example of the rules that are not working and I'll take a look.

sbright33 03-14-2010 04:03 AM

Call forwarding broken to Gizmo
 
I have not changed anything it had been working for a year.
Now it does not forward to Gizmo using SIP URL as a Call Forwarding rule.
It just rings for the caller, not at Gizmo (call receiver).
Please help!

Ron 03-15-2010 02:22 AM

From other posts, it appears Gizmo5 is blocking Voxalot's IP address as well as calls through Sipbroker.

g00fy 05-06-2010 11:44 AM

I am not using Gizmo but my call forwarding rules doesn't work also! Very annoying because I need my number forwarded now! Just don't believe it that this problem is half a year old and not being solved (as more problems never has been resolved). Shame on you Voxalot!

TBhimdi 05-06-2010 11:58 AM

Voxalot support helped me out a while ago. The problem lies with the matching. EndsWith/BeginsWith/Contains require a character on each end. e.g....

Incoming call: 123456, EndsWith 23456 will match, but not 123456
BeginsWith requires an end digit and contains requires a digit on either end

If you design your rule keeping that in mind, matching/forwarding should work.

toolio 05-06-2010 03:27 PM

I started a similar thread a few days ago because my call forwarding (using incoming providers) stopped working recently.

http://forum.voxalot.com/voxalot-sup...d-working.html

ataboy 06-12-2010 09:58 AM

I just noticed a failure on the EU server when forwarding incoming calls to another Voxalot user via Sipbroker (sip:*031xxxxxx@sipbroker.com). I switched to 010 and it worked immediately.

The strange thing is that the delay was vastly improved even though I, the incoming caller and the divertee are all in the EU.


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