Voxalot / SIP Broker Support Forums - Account 310874 not anymore active but subscription is active until december 2009

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- - Account 310874 not anymore active but subscription is active until december 2009 (https://forum.sipbroker.com/showthread.php?t=4128)

mopom

06-27-2009 03:19 PM

Account 310874 not anymore active but subscription is active until december 2009

Hi my account now is not anymore a premium but i have a subcripion for the upgrade that is valid until december 2009. can un check and tell me what happens? and why i dont have the feature i paid for? Many thanks

Sincerely

M.O.

craig

06-28-2009 05:46 AM

A VoxUpgrade is only applicable when used in conjuntion with a currently-active base subscription. Your VoxUpgrade doesn't expire until December, but your VoxLite subscription expired on 26/6/09. You will need to renew your VoxLite subscription, and then your VoxUpgrade will automatically be applied.

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Craig

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