500 getting fast busy signal and delay with VoIP handsets to pick up
Background first... I have a SPA 3000 with a Panasonic phone unit with 3 handsets and answering machine connected to the ATA. I have also a FAX machine running through a seperate PSTN outlet and a Telstra corded phone connected to another PSTN outlet for emergencies such as a power outage.
Problem # 1: I have been setting up my VM and can leave a message on there but can't retrieve them as I am getting a fast busy signal on dialling 500. Problem # 2: If I set the PSTN Ring Thru Line 1: to No ...in the PSTN tab the PSTN phones ring four to five times before the VoIP handsets pick up and then another 4 rings before VM kicks in. Is there anyway that I can set VoIP handsets to kick in at the same time with PSTN Ring Thru Line 1: set to either Yes or No ? Any help would be muchly appreciated :) |
Quote:
|
I am not sure. Everything works on outgoing well with VoXaLot. I did have a default setting in the forward which did muck up all incoming calls but since I removed that I can now receive incoming calls.
I have always been able to access 500 but just recently I am getting a fast busy signal. |
Hi Hally,
- Are you able to dial 600 ok? - What happens when you enter 500 in the test field on the dial plan list? |
Yes I can dial 600 and I am an absolute idiot!!! The dial plan hint made me think and fact is i have set _5X to go through Sipme...hence 500 getting a fast busy signal.
All my fault and I feel a total fool which I am. I am sorry for wasting ppls time here...my deepest apologies. However the other problem I have...anyone who can help with the pstn tab whereby i can allow calls to go to vm disallowing Line 1 but not having to wait so long for call to go thru to voip would be helpful. |
Glad you worked it out. Sipura's are not my strong point so I might leave it to some other more knowledgeable member to assist.
|
Quote:
Depending on you need to either find the cause or find a solution, you could always backp you SPA3K config and then do a factory reset and enter the minimum required info again. Do you have the NewSipuraUtilV2.exe from dualarrow ? http://www.dualarrow.com/ |
All times are GMT. The time now is 09:43 AM. |
Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.