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-   -   500 getting fast busy signal and delay with VoIP handsets to pick up (https://forum.sipbroker.com/showthread.php?t=818)

Hally 12-16-2006 05:00 AM

500 getting fast busy signal and delay with VoIP handsets to pick up
 
Background first... I have a SPA 3000 with a Panasonic phone unit with 3 handsets and answering machine connected to the ATA. I have also a FAX machine running through a seperate PSTN outlet and a Telstra corded phone connected to another PSTN outlet for emergencies such as a power outage.

Problem # 1: I have been setting up my VM and can leave a message on there but can't retrieve them as I am getting a fast busy signal on dialling 500.

Problem # 2: If I set the
PSTN Ring Thru Line 1: to No ...in the PSTN tab the PSTN phones ring four to five times before the VoIP handsets pick up and then another 4 rings before VM kicks in.

Is there anyway that I can set VoIP handsets to kick in at the same time with PSTN Ring Thru Line 1: set to either Yes or No ?

Any help would be muchly appreciated :)

maxalot 12-16-2006 05:13 AM

Quote:

Originally Posted by Hally (Post 4349)
Problem # 1: I have been setting up my VM and can leave a message on there but can't retrieve them as I am getting a fast busy signal on dialling 500.

Wouldn't this be due to your dial Plan?

Hally 12-16-2006 05:24 AM

I am not sure. Everything works on outgoing well with VoXaLot. I did have a default setting in the forward which did muck up all incoming calls but since I removed that I can now receive incoming calls.
I have always been able to access 500 but just recently I am getting a fast busy signal.

martin 12-16-2006 06:00 AM

Hi Hally,

- Are you able to dial 600 ok?
- What happens when you enter 500 in the test field on the dial plan list?

Hally 12-16-2006 06:11 AM

Yes I can dial 600 and I am an absolute idiot!!! The dial plan hint made me think and fact is i have set _5X to go through Sipme...hence 500 getting a fast busy signal.
All my fault and I feel a total fool which I am.
I am sorry for wasting ppls time here...my deepest apologies.

However the other problem I have...anyone who can help with the pstn tab whereby i can allow calls to go to vm disallowing Line 1 but not having to wait so long for call to go thru to voip would be helpful.

martin 12-16-2006 06:15 AM

Glad you worked it out. Sipura's are not my strong point so I might leave it to some other more knowledgeable member to assist.

maxalot 12-16-2006 07:08 AM

Quote:

Originally Posted by Hally (Post 4349)
Problem # 2: If I set the PSTN Ring Thru Line 1: to No ...in the PSTN tab the PSTN phones ring four to five times before the VoIP handsets pick up and then another 4 rings before VM kicks in.

Is there anyway that I can set VoIP handsets to kick in at the same time with PSTN Ring Thru Line 1: set to either Yes or No ?

Any help would be muchly appreciated :)

The SPA3K normally swallows the first ring in order to get the CID Info and then rings the handset. So under normal cuircumstances the SPA3 should ring 4 times and then pass on to VM.

Depending on you need to either find the cause or find a solution, you could always backp you SPA3K config and then do a factory reset and enter the minimum required info again.

Do you have the NewSipuraUtilV2.exe from dualarrow ? http://www.dualarrow.com/


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