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-   -   Account not activated, no activation email (https://forum.sipbroker.com/showthread.php?t=4104)

682102 06-20-2009 05:40 AM

Account not activated, no activation email
 
Hi,

Sorry for opening a new thread about my problem but it seems that nobody who can help has seen my 3 days old posting in an old thread about activation problems.

I created an account with the email address wsj@zjnu.net for the account number 682102 .

Unfortunately the activation email isn't arrived until this moment. As I see in the mail server logs no delivery was attempted from Voxalot's mail server.

Please let resend the activation email or activate that account manually.

Best regards,

oplab

682102 06-21-2009 02:18 AM

help me,thouk you!

martin 06-21-2009 12:05 PM

Please send email (from that email address) to support [at] voxalot [dot] com

682102 06-22-2009 12:43 AM

Quote:

Originally Posted by martin (Post 23650)
Please send email (from that email address) to support [at] voxalot [dot] com

I'm not only user who not receive an activation e-mail,too

martin 06-23-2009 10:06 AM

Quote:

Originally Posted by 682102 (Post 23658)
I'm not only user who not receive an activation e-mail,too

Did you send the email yet?

682102 06-23-2009 12:39 PM

Quote:

Originally Posted by martin (Post 23683)
Did you send the email yet?

yes,account is now active.
thank you!

y_one2002 06-05-2010 05:18 AM

Hello,
I have the same problem.
I created an account two days ago. I have not received any activation email yet.
acc#" 510397, email: y_one2000@ovi.com
I sent you a email to support [at] voxalot [dot] com and still waiting.
Please help.
thanks

exvectis 06-07-2010 02:05 AM

Activation emals get blocked
 
Quote:

Originally Posted by y_one2002 (Post 28554)
Hello,
I have the same problem.
I created an account two days ago. I have not received any activation email yet.
acc#" 510397, email: y_one2000@ovi.com
I sent you a email to support [at] voxalot [dot] com and still waiting.
Please help.
thanks

Hi y 1,

I was just having the same problem - until I dredged through my log of spam/junk that has been blocked/deleted. For some reason the forum activation emails look like they get blocked even if the 'welcome' emails do not.

Anyway, just thought I'd let you know :-)

Mat


Hey Voxalot forum admins, if you get a high number of these happening then it might be worth putting a sample 'Activation' email through the online test filters. There's a whole bunch of free/pay sites that analyse emails and give an idea of the risk of blocking (and also how to reduce that risk). I'll not name them as that would be a *Bump*, there are are a few... :-)

y_one2002 06-07-2010 02:49 PM

Hi exvectis,
thanks for the info. I looked into my spam folder. and it's empty.
What can I do to activate ?

Hi martin,
Could you help here? I have sent two emails to support [at] voxalot [dot] com.

Thanks

271368 06-13-2010 09:37 PM

Hi
I have the same problem.
What can i do ??
:(

martin 06-14-2010 09:35 AM

Quote:

Originally Posted by y_one2002 (Post 28554)
Hello,
I have the same problem.
I created an account two days ago. I have not received any activation email yet.
acc#" 510397, email: y_one2000@ovi.com
I sent you a email to support [at] voxalot [dot] com and still waiting.
Please help.
thanks

Account is now active.

martin 06-14-2010 09:36 AM

Quote:

Originally Posted by 271368 (Post 28921)
Hi
I have the same problem.
What can i do ??
:(

Hi, you need to register with a valid email address. i.e. xxxxxx@voxalot.com is NOT a valid email address.

iztee 10-12-2010 01:32 AM

I have the same problem, can activate my acct for me, pls?

Jacarezinho 05-11-2011 08:23 AM

I have the same problem too
 
Hi VoXalot Forum Administration!

PLEASE!

Send me email conformation.

My 123620 Voxalot account is blocked.

Martin, I sent four emails to support @ voxalot . com

And no answer.

User_not_activated_yet 05-28-2011 08:59 AM

Account: 789055

password: contains a number '5' in it twice

error: User not activated yet

I have changed my email and I have not received confirmation email

of course system won't let me log back in until my account has been confirmed by email for change of email

have had no problem setting up a user account on this forum i got that confirmation immediately but I'm still waiting for me confirmation email for changing my email

can someone help

its already been two days and I have contacted support email and nothing has been done about it

my change of email to is sales@italkdigital.com

cheers

User_not_activated_yet 05-28-2011 09:01 AM

This has happened to me before you need a better system, its not really fair I have to wait till support to fix it we should have access to fix it ourselves

and have contacted support no response as yet,.

cheers Again

Quinn 05-30-2011 11:43 AM

i am also facing this problem, please tell me what to do?

User_not_activated_yet 05-30-2011 02:15 PM

789055
 
Could someone possibly just reset my account back to the original email,. if it is the quickest way,. please as its been an issue since Saturday and no support replies as yet here on forum or by email support

And non of my sip accounts are registering, so seems like voxalot account needs to be activated first, well I can't tell cause I can't log ito it,.

cheers

again,.

Account: 789055

password: contains a number '5' in it twice

error: User not activated yet

I have changed my email and I have not received confirmation email

of course system won't let me log back in until my account has been confirmed by email for change of email

Jacarezinho 06-26-2011 08:51 AM

I have the same problem too!

Martin, I have sent two emails for support [at] voxalot [dot] com

No answer until now.

Can you help me???

My Voxalot account is: 123620

User_not_activated_yet 06-26-2011 01:24 PM

I haven't heaard anything either and its been over a month now I'm a paying account also, how do we get support?

Could someone reset my account to original email 789055 cheers

Quinn 06-27-2011 12:49 PM

You just wait round about 4 days then you will be receive the activation email. I was also facing this problem when I create the account but i receive the email after 3 days you just wait you will receive the email.

User_not_activated_yet 09-30-2011 04:18 AM

Haven't had anyone fix this problem since May 2011, so may I ask Quin what's your trick to get someones attention to fix this problem? Well if anyone who can see this thread and can help me need my account activated again and need to change my email to 'edwincusto@three,com.au'

ps; yes it's a payed account by paypal

cheers

Sami 10-04-2011 08:13 PM

I'm having the same problem, email address s******@runbox.com


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