Dial plan not working
 

I have the problem, that this dialplan do not work:

500 _#[2-9]xxxxxxx 0045${EXTEN:1} SipDiscount Yes

It reports busy.

This one works:
200 _00. ${EXTEN} SipDiscount Yes

I want to have the #number as an option to pick an alternate provider. I use for for local calls ind incoming calls, and SipDiscount for all foreign calls.

The dialplan evaluator seems to tell me the right answer as well:
A call to:#89303030 will get forwarded to sip:004589303030@sip1.sipdiscount.com

And the working number
A call to:004589303030 will get forwarded to sip:004589303030@sip1.sipdiscount.com

Any help on what goes wrong where ? Both should call the same, only one works. Something wrong with the dialplan evaluator compared to the real evaluator ?

Some devices do not pass the # properly, and some not at all.

Best to avoid this character.

I am on a Sipura SPA-2000, you know if this one has the problem ?

Guess I have to use 000 (instead of 00-prefix) then. It looks like anything starting with * will go directly to sipbroker.

Or are there any other suggestions ?

I use the "pound-then-number" code in my own dial plans with my Sipura 2100 and as Voxalot's dial plan test suggests, Voxalot handles it fine. If you're running into busy-signal problems when dialing it from your Sipura, then I believe the problem is with the Sipura dial plan itself, which might not be configured to allow you to dial with a leading pound sign. When any dialing happens that falls outside the scope of the Sipura's dial plan logic, it goes to a fast busy signal immediately.

You are right, it was a missing #xxx. in my local dialplan. Thought all not in dialplan would hit a default rule in the end.