Voicemail Email Subject for Threading
 

Howdy Voxalot Staff,

Would you please consider changing the voicemail email message subject to NOT include the message number?

It may seem like a good idea to include the message number in the subject but really I think it isn't because:

1) it doesn't really mean anything (was this message 3 from yesterday or today), and 2) it messes up message threading in email clients.

The latter reason is the main one, for me at least, since I thread my email and get voicemail messages grouped by their message number.

Grouping all message 3s is not very useful! ;-)

I think the date/time received (as recorded in the email header) is the best way to distinguish voicemail emails.

So a simple subject like "[PBX]: New message in mailbox XXXXXX" would be my preference. This would group all voicemail messages in one thread.

Of course, in a perfect world every user could set their own email message string (possibly including system variables like message number).

For your consideration.

Cheers,
Ashley.

Voice mail message
 

Most email systems do allow some filtering.

Although the email header changes with the count, perhaps as a suggestion you can filter to a folder or assign a tag based on sender, and/or mailbox number.

I currently filter my voicemail to a folder based on originating account, and sort by date. And yes, I do get a lot of "new message 1" subject line headers.

cheers