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-   -   Service provider phantom 'registered' (https://forum.sipbroker.com/showthread.php?t=4202)

Bedlore 07-29-2009 05:10 AM

Service provider phantom 'registered'
 
Hi

In what has become a saga to get this voxalot account working I know seem to have a problem where voxalot claims to have the provider (MyNetFone) in a registered state however after support calls to MNF I am assured that nothing had registed with the account.

In fact now I have unactivated the provider and its still claiming to be 'registered'

martin 07-29-2009 09:59 AM

Quote:

Originally Posted by Bedlore (Post 24366)
Hi

In what has become a saga to get this voxalot account working I know seem to have a problem where voxalot claims to have the provider (MyNetFone) in a registered state however after support calls to MNF I am assured that nothing had registed with the account.

In fact now I have unactivated the provider and its still claiming to be 'registered'

Registering / Deregistering providers can take up to 10 mins to kick in. If you are still having problems please PM your account number.

thanks

Bedlore 07-30-2009 02:25 AM

Quote:

Originally Posted by martin (Post 24367)
Registering / Deregistering providers can take up to 10 mins to kick in. If you are still having problems please PM your account number.

thanks

I just PM'd you the account number as its still "registered" today even though its inactive. Shoud we perhaps blow this account away and create a new one since this one seems cursed?

kurun 07-30-2009 02:09 PM

Quote:

Originally Posted by Bedlore (Post 24387)
I just PM'd you the account number as its still "registered" today even though its inactive. Shoud we perhaps blow this account away and create a new one since this one seems cursed?

Note that if the VSP account is registered in another Voxalot account, it will report as registered in any other Voxalot account where it is set up. I am not sure if the active/inactive status makes a difference for this reporting.

Do you have this VSP registered in another Voxalot account by any chance ?

Regards


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