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-   -   LINKSYS IVR MENU COMMANDS (Interactive Voice Response) (http://forum.sipbroker.com/showthread.php?t=3374)

VoipAlot 09-02-2008 06:40 PM

LINKSYS ATA Devices: IVR MENU COMMANDS (Interactive Voice Response)
 
LINKSYS IVR COMMAND LISTING
Managing your VoIP ATA via a telephone keypad

If you notice an IVR command missing; please respond below, so it can added to the list!

All of these commands work on my devices; SPA901, PAP2T and SPA3102, and i'm more than happy to share them with the community.
Just say or click "Thanks!" below! :)

Additionaly, if you have any difficulty using this list, then please post a question! :confused:

---------------------------------------------------------------------------
Download this page as a document:
- here. (31kb)

Linksys SPA VoIP Admin Provision Guide v3.0 - 94 Page PDF:
- here (2,933kb)
---------------------------------------------------------------------------

Let's begin with an example:
- Lift the handset of the phone connected to your ATA (or network VoIP Phone, SPA9xx's etc.),
- Dial **** to initiate the IVR Menu (four asterisk's),
- Wait for the 'deep' robotic voice,
- Enter your "command" using the keys on the handset/phone (see below),
- Press # (hash/pound) to send the command to the ATA (after entering a 3 digit command),
- Wait for a response, and then key in another command/action,
- Hang up once finished!

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:: CHECK THE STATUS OF A DEVICE ::

Check DHCP Status, if 'enabled'/'disabled': - 100

Check Local IP Address of Device: - 110
(see 210 below, for some devices)

Check Network/Subnet Mask: - 120

Check Gateway IP Address: - 130

Check MAC Address: - 140

Check Firmware Version: - 150

Check Primary DNS Server IP Address: - 160

Check Internet Web Server Port: - 170

Check Local IP Address of Device: - 210


:: CHANGING A SETTING ::

Set Internet Connection Type: - 101
- Press 1 - Use DHCP
- Press 2 - Use Static IP
- Press 3 - Use PPPoE

Set Static IP Address: - 111
- Use keypad to enter numbers
- Use * (asterisk) to represent a dot or decimal point
- e.g. 192*168*1*150

Set Network/Subnet Mask: - 121
- Use keypad to enter numbers
- Use * (asterisk) to represent a dot or decimal point
- e.g. 255*255*255*0

Set Gateway IP Address: - 131
- Use keypad to enter numbers
- Use * (asterisk) to represent a dot or decimal point
- e.g. 192*168*1*1

Set Primary DNS Server IP Address: - 161
- Use keypad to enter numbers
- Use * (asterisk) to represent a dot or decimal point
- e.g. 192*168*1*1


:: REBOOTING & FACTORY RESET THE DEVICE ::

'Enable'/'Disable' Web-Based Utility/Access: - 7932
- Use keypad to enter numbers
- 1 to enable
- 0 to disable

Manual Reboot: - 732668
- Hang up once hearing 'Option Successful',
- Useful when managing devices across a network.

Factory Reset: - 73738
- 1 to confirm
- * to cancel

User Factory Reset: - 877778
- 1 to confirm
- 0 to cancel

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I hope this has helped and please let me know if i've forgotten anything???
(:

VoipAlot 09-20-2008 08:50 PM

Suggestions / Anything Missed?
 
Is everyone sure I haven't forgotten anything?

Cheers!
(:

VoipAlot 12-22-2010 12:44 AM

Is anyone aware of the iVR commands available for the Cisco Phone Handsets?
i.e. non-Linksys devices?

Thank you very much! :D


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